Hello, I’m an IT (Computer, Mobile Device & Network) and Website Support Technician from Tacarigua in Trinidad. I hold A+ and CIW Certifications and mainly repair desktop PCs, laptops, phones and tablets. I also configure office networks, printers and intranet & internet connectivity devices and offer both on site and remote support services. For existing & new clients, I do build & maintain websites and manage their content.
When I'm not working and caring for family and pets, I occupy my time with my other interests like completing simple woodworking projects, car repairs/upgrades, keeping fit and enjoying movies. Naturally, I like learning about advances in technology, playing strategy games and writing fiction & poetry. Most find that I have an analytical/problem solving mindset but easy going. I do come across as reserved as solitude is great for getting things done quickly.
#13, Fourth Street West,
Trinidad & Tobago
WhatsApp: 868 744-1836
Certificates • 1997 - Present
Customer Service Training, Networking Essentials, Information Systems Managers College, Carnival College of Management, CIW Associate, A+
Distinctions, Passes, Certificates & Diplomas • 1983 - 1995
Caribbean Examinations Council (C.X.C.), Association of Accounting Technicians (A.A.T.), Association of Business Executives (A.B.E.) - Level 1, Data Processing & Programming, Computer Literacy.
IT Support Technician & General Web Professional • 2010 - Present
Freelance and contracted (retainer-based) IT support services that include Computer Repairs, Networking and Web Design & Development.
Interactive TV Manager, Information Systems Manager• 2004 - 2009
Supervisory 24hr on call shipboard department head post reporting to ship’s Hotel Director. Responsible for ship's computer systems connectivity & maintenance, passenger billing infrastructure, interactive TV and satellite tracking.
Internet Technology Instructor / Internet Cafe Manager• 2003 - 2004
Shipboard sales & marketing post reporting to ship’s Hotel Director. Duties included on call assitance to Crew, instructions to Guests and maintenance of computer & network equipment (billing server, wireless access points, switches and workstations)
Assistant Web Master, Computer Technician• 1998 - 2002
Freelance IT support services that include Computer Repairs, Networking and Web Design & Development.
Pricing for services are competitive as well as transparent. Each of my companion web sites are dedicated to different service functions.
REPAIRS & UPGRADESWarren
I Custom Build Systems (Linux or Windows) and perform Hardware and Software Repairs to Desktop PCs, Laptops & Notebooks, Android devices (tablets & phones)
WEB SITE DESIGN, DEVELOPMENT & MAINTENANCEMr. Renaud
I can build & host handcoded or template based websites that are scalable to accomodate the expansion of products and services as well as enable its multiple features and functionalities.
CONTENT MANAGEMENTW. Renaud
I offer Annual Retainer Services for Web Site support. My content maintenanence service features a 24 to a 48hr content (text, pictures, etc..) update guarantee depending on the size of your website.
TIERED SUPPORT (BY EMAIL, PHONE, REMOTE & IN PERSON/ON SITE)W.R.
Hardware repairs are mainly done at the office/repair depot while software maintenance & configurations can be done remotely. Dropoffs, Pickups, site visits are all scheduled by appointment.
If you're interested in what I do to keep your IT infrastructure functional or wish to partner with me for specific services I offer, to make contact, please use the form below and I'll respond as quickly as possible.
In the meantime, visit WRTechPlus.com, WRWebPlus.com and my core support site WRTechPlus.Support. Thank You.