About Me

Hello, I’m an IT (Computer, Mobile Device & Network) and Website Support Technician from Tacarigua in Trinidad. I hold A+ and CIW Certifications and mainly repair desktop PCs, laptops, phones and tablets. I also configure office networks, printers and intranet & internet connectivity devices and offer both on site and remote support services. For existing & new clients, I do build & maintain websites and manage their content.

When I'm not working and caring for family and pets, I occupy my time with my other interests like completing simple woodworking projects, car repairs/upgrades, keeping fit and enjoying movies. Naturally, I like learning about advances in technology, playing strategy games and writing fiction & poetry. Most find that I have an analytical/problem solving mindset but easy going. I do come across as reserved as solitude is great for getting things done quickly.

Contact Details

Warren Renaud
#13, Fourth Street West,
Casselton Avenue,

Trincity, Tacarigua
Trinidad & Tobago
WhatsApp: 868 744-1836

Education

Severn Trent International, Trainx ltd., Carnival Cruise Lines, CIW, Comptia

Certificates 1997 - Present

Customer Service Training, Networking Essentials, Information Systems Managers College, Carnival College of Management, CIW Associate, A+

Hillview College, School of Accounting and Management, School of Business and Computer Science, Applied Comp-cepts and Services

Distinctions, Passes, Certificates & Diplomas 1983 - 1995

Caribbean Examinations Council (C.X.C.), Association of Accounting Technicians (A.A.T.), Association of Business Executives (A.B.E.) - Level 1, Data Processing & Programming, Computer Literacy.

Work

WRTechPlus.com, WRTechPlus.support, WRWebPlus.com

IT Support Technician & General Web Professional 2010 - Present

Freelance and contracted (retainer-based) IT support services that include Computer Repairs, Networking and Web Design & Development.

Carnival Cruise Lines

Interactive TV Manager, Information Systems Manager 2004 - 2009

Supervisory 24hr on call shipboard department head post reporting to ship’s Hotel Director. Responsible for ship's computer systems connectivity & maintenance, passenger billing infrastructure, interactive TV and satellite tracking.

Maritime Communications Network (MTN)

Internet Technology Instructor / Internet Cafe Manager 2003 - 2004

Shipboard sales & marketing post reporting to ship’s Hotel Director. Duties included on call assitance to Crew, instructions to Guests and maintenance of computer & network equipment (billing server, wireless access points, switches and workstations)

Carib-Link Ltd, Opnet International, Coblentz Inn

Assistant Web Master, Computer Technician 1998 - 2002

Freelance IT support services that include Computer Repairs, Networking and Web Design & Development.

Skills

  • HTML, CSS, HTTP/FTP, Template edits & "from scratch" builds
  • PHP & MySql script installation & configuration
  • DREAMWEAVER, ILLUSTRATOR & PHOTOSHOP FOR WEB & PRINT
  • INTRANET & INTERNET CONNECTED DEVICES (DVRS, ROUTERS,..)
  • HARDWARE REPAIRS & UPGRADES (PCS, MOBILE DEVICE, ETC.,..)
  • OS (Android, WINDOWS,..) SOFTWARE INSTALLATION & CONFIG

Looking for short or long term support solutions with tiered service options?

Pricing for services are competitive as well as transparent. Each of my companion web sites are dedicated to different service functions.

Client Testimonials

  • REPAIRS & UPGRADES

    I Custom Build Systems (Linux or Windows) and perform Hardware and Software Repairs to Desktop PCs, Laptops & Notebooks, Android devices (tablets & phones)

    Warren
  • WEB SITE DESIGN, DEVELOPMENT & MAINTENANCE

    I can build & host handcoded or template based websites that are scalable to accomodate the expansion of products and services as well as enable its multiple features and functionalities.

    Mr. Renaud
  • CONTENT MANAGEMENT

    I offer Annual Retainer Services for Web Site support. My content maintenanence service features a 24 to a 48hr content (text, pictures, etc..) update guarantee depending on the size of your website.

    W. Renaud
  • TIERED SUPPORT (BY EMAIL, PHONE, REMOTE & IN PERSON/ON SITE)

    Hardware repairs are mainly done at the office/repair depot while software maintenance & configurations can be done remotely. Dropoffs, Pickups, site visits are all scheduled by appointment.

    W.R.

Get In Touch.

If you're interested in what I do to keep your IT infrastructure functional or wish to partner with me for specific services I offer, to make contact, please use the form below and I'll respond as quickly as possible.

In the meantime, visit WRTechPlus.com, WRWebPlus.com and my core support site WRTechPlus.Support. Thank You.

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