WArren RENAUD

IT Support Technician, Internet Professional & General Web Developer

Hello, I’m an IT Computer Support Technician & Web Professional from Tacarigua in Trinidad. I hold A+ and CIW Certifications and mainly repair desktop PCs, laptops, phones and tablets. I also configure office networks, printers and intranet & internet connectivity devices and offer both on site and remote support services. For existing & new clients, I do build & maintain websites and manage their content.

Personal Information

Name : Warren Renaud
Birthday : July 22, 1971
Phone : +(868) 292 2969
E-mail : warren@warrenrenaud.com
Address : 13, Fourth Street West Cassleton Avenue, Trincity, Tacarigua, Trinidad, West Indies.

What I do & SERVICES OFFERED

REPAIRS & UPGRADES

Custom Built Systems (Linux or Windows), Hardware and Software Repairs to Desktop PCs, Laptops & Notebooks, Android devices (tablets & phones)

WeB Site DESIGN & DEVELOPMENT

I can build & host handcoded or template based websites that are scalable to accomodate expansion of products and services and increased functionality.

CONTENT MANAGEMENT

Annual Retainer based agreements for Web Site support and maintenanence feature a 48hr content (text, pictures, etc..) update guarantee.

Support

Hardware repairs are mainly done at the office/repair depot while software maintenance & configurations can be done remotely by appointment.

Professional Skills

HTML, CSS & JAVASCRIPT, HTTP, FTP- 93%

PHP & MySql script installation & configuration- 65%

DREAMWEAVER, ILLUSTRATOR & PHOTOSHOP FOR WEB & PRINT

INTRANET & INTERNET connectivity DEVICES (PRINTERS, SMARTPHONES, DVRS, ROUTERS, PRINTERS, ETC.)

HARDWARE (DESKTOP, LAPTOPS, PHONES & TABLETS - DRIVES, MEMORY, KEYBOARDS, SCREENS, DIGITIZERS)

OPERATING SYSTEM (Android, APPLE, LINUX, WINDOWS) & SOFTWARE INSTALLATION & CONFIGURATION

Works

All
Web
Print
App

Work Experience

2010 - Current

IT Support Technician & General Web PROFESSIONAL

WRTEChplus.com, wrtechplus.support, wrwebplus.com

Freelance and contracted (retainer-based) IT support services that include Computer Repairs, Networking and Web Design & Development.

2004 - 2009

INFORMATION SYSTEMS MANAGER

CARNIVAL CRUISE LINES

Supervisory 24hr on call shipboard department head post reporting to ship’s Hotel Director. Responsible for ship's computer systems, interactive TV and satellite tracking.

2003 - 2004

INTERNET TECHNOLOGY INSTRUCToR / Internet cafe MANAGER

Maritime Communications Network (MTN)

Shipboard sales & marketing post reporting to ship’s Hotel Director. Duties included assitance to Crew and Guests and upkeep of equipment.

1998 - 2002

ASSISTANT WEB MASTER, COMPUTER TECHNICIAn

Carib-Link Ltd, opnet international, coblentz inn

FreelanceIT support services that include Computer Repairs, Networking and Web Design & Development.

Education

1997 - 2009

certificate

Severn Trent international, trainx ltd., carnival cruise lines, ciw, comptia

Customer Service Training, Networking Essentials - PASS, Information Systems Managers College, Carnival College of Management, CIW Associate, A+

1994 - 1995

certificate

junior int. co. ltd., applied comp-cents and services

Data Proc. & Programming, Comp. Literacy - Distinction

1993

diploma

school of business and computer science

Association of business executives (a.b.e.):Accounting, Comm., Bus. Admin, Economics - Level 1

1983 - 1988, 1988-1989

C.X.C, association of accounting technicians

hillview college, school of accounting and management

6 Subjects includes one distinction, 4 subjects - PASS

Clients

Grace Talma
Grace Talma Associates & Company Limited

Builder of gracetalma.com website. Annual retainer facilitates year round content maintenance. Office network containing wired and wireless host devices have undergone upgrades and are managed remotely or via on site visit.

ALVIN REDMAN
Power Net PC Limited

Builder of powernetpctt.com website with cosmetic & functional upgrades and full backend support. Content managed via occasional pricelist updates.

JOEL PHILLIP
Passion Plus Music Production Company & Recording Studio

Builder of passionplusmusic.com website complete with technical support to the music studio with wired and wireless host devices which have undergone hardware and software application upgrades.. These are managed remotely or via on site visit as needed.

VIRGINIA WOODS
Virginia Woods VISA Service

Maintenance Repair & configuration of electronic office equipment (PCs, Wireless printers and routers, etc..) with on-site and remote software support.

Latest PROJECTS

WRWEBPLUS.COM

New web site in development for Warren Renaud Web Plus Internet Services - newbuilds, facelifts, content maintenance, domain registrations, webhosting, etc..

Take a peek

GET IN Contact with Me

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13, Fourth Street West Cassleton Avenue,
Trincity, Tacarigua, Trinidad, West Indies

+(868) 292 2969

+(868) 744 1836